![]() ![]() Turn off the phone then remove the SIM card from your phone.If your phone is already running on the latest software version and the issue still occurs then proceed with the troubleshooting steps listed below. Solution: What you will want to do first in this issue is to make sure that your phone is running on the latest software version. The phone is only like a month and a half to two months old. All they could tell me was that I may need a new sim card. Power cycle the device and if the problem persists contact customer service.” I have done both and customer service doesn’t really know what’s going on with it either. Problem: I keep getting a message popping up saying “The sim has locked. ![]() Note 5 The SIM Has Locked Power Cycle The Device You may also reach us at our Facebook and Google+ social media accounts. If you would like to browse the previous parts in this series then check out this link. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. ![]() ![]() This is a free service we are offering with no strings attached. We will be more than happy to assist you with any concern that you may have with your device. If you own a Samsung Galaxy Note 5 or any other Android device for that matter then feel free to contact us using this form. In this latest installment of our troubleshooting series we will tackle the Galaxy Note 5 the SIM has locked power cycle the device issue & other related problems. Although this is a solid phone there are instances when certain issues can occur which we will be addressing today. Its main advantage is its 5.7 inch Super AMOLED display and its S Pen which adds more functionality to the device. Although this phone is already 2 years old it is still one of the best Android smartphones that you can get. The #Samsung #Galaxy #Note5 which was released in 2015 is currently the latest Note model that you can get until the Note 8 gets released next month. ![]()
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